***Edited title to remove inappropriate content.***
I bought your "official Nintendo rainbow stylus" pack today because my stylus was getting loose in the holster on my 3DS XL...
I get home and I'm so excited to play the Theatrythm: Curtain Call with my new stylus that I bring it with me to take a dump. I open it up and choose the green one, because it matches the street pass tag light and I think it looks pretty gosh darn fancy in my hand too. So I start playing and everything is going smooth, the cable I'm laying is mean but it's one of those dumps that leaves you in a blissful stupor after the initial release. Then I notice its starting to feel like I'm playing on sandpaper and I'm no longer able to perfect chain ultimate scores like the badass I am. I sigh in defeat with the new stylus being lame, switch back to my old one and restart the song... Sandpaper again... What the..? I glanced down at my touch screen in horror.. The stupid stylus didnt just scratch it.. it dug trenches so deep I could've buried a dead horse them.. I was also able to shred a peanut butter lid and pringles lid for a video I sent to my girlfriend after.. Seriously Nintendo why the fudge do you sell styluses that can shred hard plastic with barely any pressure..
I have spent 70 flippin' hours on this game and probably 40 on the original while using my old stylus.. not ONCE did I leave a scratch on my touchscreen. I Was/am obviously pretty cross so I wiped/washed, marched straight to my computer and looked up Nintendo's support line. Nintendo has been incredibly awesome to me in the past so I figured if anyone would help me out here, it was my childhood hero, Nintendo.
*dial*
"HAY! Thank you for calling Nintendo! How can I be of assistance today!" A bubbly young lady said enthusiastically as she asnwered my call..
I explained my situation to her and she asked where I got the stylus..
"Uhh.. Walmart why?" I said confused
"Ohh kay well I actually cant help you unless you got it directly from our website online" She explained..
Oh.. she clearly must think its a third party stylus.. I'll just clarify it's an official Nintendo stylus made for the 3ds model I own and then she will totally help me out!.. right?
Nope!
Apparently Walmart (ready for this?) has their very own Nintendo factory where they make, package and sell it all on their own! So Nintendo products sold in Walmart are not Nintendo's problem.. they are in fact Walmart's and I should contact the Walmart repair team to fix my 3DS for me!
what?!?!?
She gives me the grand options of
A) Paying $120 for a full system repair which will also erase all of my streetpass data
or
B) Dealing with it (I mean I'm not generally an entitled crybaby, so this option would be pretty reasonable if I didn't love my 3DS so much and expect so much more from Nintendo..)
I don't really know what to say at this point.. As someone who has worked a lot of retail/customer service jobs, I know yelling and expressing my frustration will get me nowhere and it isn't like this girl personally wrecked my 3DS, so I just sit in silence until she says..
"Hang on a sec n I'll see if I can work out a deal for you!"
I wait on hold while listening to the soothing hold music only Nintendo can offer, and she returns with the deal of a gosh darn lifetime.. GET THIS.. She is not only willing to waive the $10 shipping fee.. but she is prepared to..
DISCOUNT THE REPAIR COST BY $20!! I mean that's twice what the stylus pack cost me! I'd pretty much come out of this $10 ahead AND get free shipping!
I politely declined her offer, thanked her for her time and hung up the phone.. annnnd now I'm here with my "look how hard my priveledged life is" problem. I don't want to ship it away because of my streetpass data/I'm moving on November first. I don't want to buy a new one with the New 3DS around the corner (plus I need my moneys for moving)
Awww hogwash Nintendo! Why you gotta do me like this! I just want to play Theatrhythm with a stylus on a smooth touchscreen for those perfect ultimate chains! I love you guys but... C'monnn man... C'moooon..
Message was edited by: NOA_TECH_MATTHEW